Key points
- Video calling allows you to see facial expressions and stay close to distant family members in real time.
- Tablets propped up in sturdy stands and laptops are generally easier to use than handheld smartphones for longer calls.
- Free applications like FaceTime, Zoom, and Google Meet allow you to join conversations with a simple tap on a link.
- Positioning your device camera at eye level with front-facing light ensures you look natural and are easy to see.
- Public libraries and senior centers offer free beginner classes and one-on-one technology assistance in your community.
Video calling brings distant family members directly into your home, allowing you to watch grandchildren grow, share a cup of tea with an old friend, and celebrate special moments in real time. Seeing facial expressions and hearing familiar voices creates warmth that traditional phone calls cannot provide. Getting started does not require advanced computer skills or expensive equipment. With the device you already own, a free application, and a few setup habits, you can comfortably connect with the people who matter most.
Why Visual Connection Matters for Staying Close
Maintaining close ties with loved ones is essential for healthy aging. As the National Institute on Aging guidance on staying connected highlights, using communication technologies such as video chat or smart speakers helps keep you engaged and connected. Hearing someone over the phone is comforting, but seeing their smile and gestures provides a deeper feeling of shared presence.
Visual calls are valuable when relatives live in different cities. Instead of waiting for holiday visits, a weekly video chat lets you share everyday moments, like showing a garden bloom or reading a story to a grandchild. Regular contact protects against the emotional strain of isolation, which we examine further in our guide to practical ways to ease loneliness in later life. Scheduling a predictable time each week gives everyone a comforting routine to anticipate.
Choosing the Best Device for Your Needs
You do not need to buy new electronics to begin video calling. Most older adults already own at least one device capable of handling calls: a smartphone, a tablet, or a computer.
According to AARP guidance on video chats, laptops or tablets with stands are often best for video calls because they are easy to move to ideal filming locations and will stand up on their own. Holding a handheld smartphone for twenty minutes can tire your arm and create a shaky image.
| Device Type | Best Everyday Use | Key Advantages | Things to Keep in Mind |
|---|---|---|---|
| Smartphone | Quick one-on-one check-ins | Portable; always on hand; works anywhere | Small screen; holding it steady can tire your arm |
| Tablet | Relaxed living room conversations | Generous screen; easy touch controls; stands steadily | Requires a folding case or stand for hands-free use |
| Laptop or Desktop | Group calls and family gatherings | Large display; built-in base; easiest to view multiple people | Less portable; requires sitting at a desk or table |
If you use a tablet or phone, a folding stand or kickstand case keeps the picture steady and frees your hands to gesture naturally.
Simple and Reliable Apps for Beginners
Connecting by video does not require complicated software. A few mainstream services handle most family calls, and all are free for personal use.
Built-In Smartphone Apps
If you and your family use Apple devices like an iPhone or iPad, the built-in FaceTime app is often the simplest choice. You can place a call just like a phone call by tapping the video icon next to a contact’s name. For Android users, Google Meet is commonly built into the device and works similarly across phones and tablets.
Zoom for Group Gatherings
Zoom is widely used across Windows computers, Macs, tablets, and smartphones. As the National Council on Aging step-by-step video guide points out, you can use Zoom to have video calls on a computer, tablet, or smartphone as long as you have a reliable internet connection. Zoom is especially helpful when several relatives from different households join the same conversation.
In most cases, you do not need an account to attend a call. A family member sends a link by email or text. Tapping the link opens the meeting window, asks permission for camera access, and places you right into the conversation.
Setting Up Your Space: Lighting, Angles, and Sound
A few minor adjustments to your surroundings make a noticeable difference in how clearly you see and hear each other.
Position the Camera at Eye Level
When a device sits flat on a table, the camera points upward, creating an awkward angle. The National Council on Aging recommends that you sit at eye level with your device camera lens, as having the lens set too high or too low can translate into an awkward video image. Raise your laptop or tablet stand by setting it on top of sturdy books until the camera aligns directly with your gaze.
Face the Light
Good lighting makes your expressions clear and vibrant. Avoid sitting with your back to a bright window or lamp, because backlighting casts your face into shadow. Instead, sit facing an open window or turn on a soft lamp in front of you.
Improve Your Audio
Background noises like running appliances can make it hard to follow conversation. Choose a quiet room with the door closed. If you have trouble hearing soft voices, plugging in standard wired earbuds with a microphone brings sound directly to your ears while keeping your voice clear.
Learn the Mute Button
Every video calling application includes a microphone icon that lets you mute your sound. When several relatives are on a call, muting your microphone while others are speaking cuts down on background noise. Simply tap the icon again when you want to speak.
Staying Safe: Privacy and Scam Prevention
Video calls between trusted relatives and friends are very safe, but maintaining healthy privacy habits is always important online.
Only accept video invitations and click meeting links from people you know and trust. Unsolicited messages claiming you missed a meeting could lead to malicious websites. If you receive an unexpected message from a stranger, never click on links.
Be vigilant against imposter scams. The Federal Trade Commission consumer guide on avoiding scams reminds us that honest organizations will not call, email, or text to ask for your personal information, like your Social Security, bank account, or credit card numbers. Scammers sometimes pose as technical support representatives. As explained in the Federal Trade Commission tech support scam warnings, if one of these tech support impersonators gets you on the phone, they ask for remote access to your computer and pretend to scan it for viruses. Never grant remote access to your device to someone who contacts you unexpectedly.
If you suspect a fraudulent call or message, hang up and tell someone you trust. You can report fraud directly to the Federal Trade Commission at ReportFraud.ftc.gov. For broader strategies on protecting your accounts, read our guide on common scams targeting older adults.
Getting Free Hands-On Help in Your Community
Learning to use new technology feels much easier when someone walks you through each step in person. If family members live far away, excellent free resources exist right in your neighborhood.
According to the AARP Foundation guide to free computer classes, public libraries often offer computer classes for beginners, and many also provide one-to-one help. Librarians are welcoming, patient, and accustomed to helping community members download apps and adjust screen settings. You can take your device to the reference desk and ask if they offer introductory digital sessions or open tech help hours.
Local senior centers also regularly host beginner workshops. Attending these small classes builds your confidence with technology and provides a welcoming venue to meet neighbors and explore how to make new friends after retirement.
If you are not sure where to find digital skills workshops in your county, contact the Eldercare Locator. The Eldercare Locator is a public service of the Administration for Community Living that connects older adults and their families to trustworthy local support resources. You can reach their trained staff by telephone at 1-800-677-1116 on weekdays to ask about educational programs and senior center activities near your home.
Practical Next Steps for Your First Video Call
Taking your first step does not require hours of study. Follow this simple checklist to set up your first successful call:
- Prop up your device: Place your tablet, laptop, or phone on a steady table with a stand or books so the camera rests at eye level.
- Check your lighting: Turn on a lamp in front of you or face a window so your face is illuminated clearly without backlighting.
- Connect to Wi-Fi: Make sure your device is connected to your home wireless network for smooth video and clear sound.
- Schedule a practice run: Ask a relative or trusted friend to send you a practice link and spend five minutes saying hello and adjusting the volume.
- Save your meeting links: Keep written notes or bookmark your family chat app so you can rejoin future conversations with a single tap.
Frequently asked questions
Do I need to buy a new computer or tablet to make video calls?
No, you do not need to purchase a new device. Most smartphones, tablets, and laptops purchased in recent years have built-in cameras, speakers, and microphones that work well for video calling. As long as your device connects to the internet, you can use free applications to stay in touch.
Do I have to pay money or create an account to join a family Zoom call?
In most cases, you do not need to pay anything or even create an account to join a Zoom call hosted by a family member. When a relative sends you an invitation link by email or text message, clicking that link allows you to enter the meeting directly from your browser or the free app.
What should I do if my video image looks dark or shadowed during calls?
A dark image usually happens when a bright light or sunny window is located directly behind your back. To fix this, turn your chair around so the primary light source is in front of you, or place a gentle desk lamp near your screen to illuminate your face evenly.
Where can I get in-person help learning how to use my tablet or phone for video calls?
Your local public library is one of the best places to find free, patient help from staff who can guide you through downloading apps and testing your camera. You can also call the Eldercare Locator at 1-800-677-1116 to find free digital literacy classes at nearby senior centers.
Educational information only. This article is not medical, legal, tax or financial advice. Rules and figures can change — confirm details with the official sources below, and talk with your doctor, pharmacist or a qualified professional about your own situation.
Sources
- Loneliness and Social Isolation — Tips for Staying Connected — National Institute on Aging
- A Step-by-Step Guide to Video Calls and Meetings — National Council on Aging
- How To Avoid a Scam — Federal Trade Commission
- How To Spot, Avoid, and Report Tech Support Scams — Federal Trade Commission
- Adapting to Social Distancing with Video Chats — AARP
- Free Computer Classes Available Near You — AARP Foundation
- Eldercare Locator — Administration for Community Living